Shipping policy
FREE WORLDWIDE SHIPPING
At Brylio™, we strive to bring our customers the highest level of value and service. That’s why we provide free worldwide shipping to over 200 countries.
SHIPPING TIME
Shipping time varies by location, but our products should mostly arrive within 10-12 days. This could potentially take longer due to high demand.
*This doesn’t include our 2-5 day processing time.
*All shipping times exclude clearance/customs delays
TRACKING INFORMATION
You will receive an email with a tracking number once your order is
shipped but sometimes due to free shipping tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE
MOMENT”.
For some shipping companies, it takes 2-5 business days for the
tracking information to update on the system. If your order was placed
more than 5 business days ago and there is still no information on your
tracking number, please contact us.
LOST/MISSING PACKAGES
Brylio™ is not liable if the incorrect address is
placed during the checkout process. Please make sure that your billing
and shipping address is correct before processing your order. If we have
made an error we will fully take responsibility of the original order that
was made for you at no charge.
CUSTOMS
We are not responsible for any custom fees once the items have
shipped. By purchasing our products, you consent that one or more
packages may be shipped to you and may get custom fees when they
arrive in your country.